Product Description

FAQ of Using with Etzin Capture Card

1. If you look for a reason and a solution for the captured image not appearing, check with the following ways.

Since the connection of each cable may be defective, please try to reconnect, replace another cable, or replace the terminal to be connected.Regarding the previous question, if you use a USB hub, the image on the capture card will not be displayed, so connect the USB cable directly to your PC.If a snapshot software other than OBS is opened at the same time, the image will not be displayed on OBS, so please only start OBS and check.When displaying video on OBS, use a video capture device, but it may not be displayed due to temporary problems, please delete the source once and set it again.Since it has been used before, the HDCP of PS4/PS5/iPad may be canceled, but HDCP may be enabled, so please check the settings.Connecting the power of the PC to the power strip The rare symptom of the capture board not working properly due to insufficient power occurs on the power strip wired, so please connect the power of the PC directly to an outlet as much as possible, or connect the power supply as much as possible. Try reducing the number of devices connected to the faucet.Related to the description of the previous one, there is a power setting in the settings of the PC, but please check whether it is a high-performance setting.

2. If no sound, please try to solve it with the following methods.

Do not connect other audio equipment such as headphones, speakers, etc. to the signal source.The OBS audio output device needs to select the capture card.Change the audio settings of the computer from 48000Hz (DVD quality) to 44100Hz (CD quality), and restart OBS to return to normal.

Save Precious Videos from DVDs or Tapes

If your DVD is scratched or your old tapes deteriorate, you may lose important video memoriesUse a capture card to capture and save your precious videos

Low Latency Capture Card

The capture card is equipped with low latency which allows for real-time preview in different scenariosUp to 4K@30Hz High Definition Input, output max resolution 1920×1080p@60Hz

Compatibility

This USB video capture device can be working on several Operating Systems and various software: Windows 7/8/10, Mac OS X 10.9+, Linux, Android, Laptop, 3DS, Xbox One, Camera, Webcam, DSLR, Nintendo Switch, TV BOX, HDTV, Potplayer/ VLC, ZOOM, OBS Studio, etc. can stream to Facebook/ Youtube/ Twitch

Select the Capture Card 1-1

In the red arrow column, select “USB Video” and the current audio and video capture. As shown in Figure 1-1.

Select the Capture Card 2-1

A. Custom Resolution: The Resolution/FPS Type column is set to custom. As shown by the white arrow in Figure 2-1.

B. Set Resolution: Select the appropriate resolution at the up and down arrows on the far right of this column. As shown by the yellow arrow in Figure 2-1.

C. Set FPS : Select the appropriate frame rate at the up and down arrows on the far right of this column. As shown by the red arrow in Figure 2-1.

Drag the drop-down bar on the far right to set the desktop audio and MIC mixing. 3-1

A. Select the “Output Desktop Audio” item at the up and down arrows on the far right of the “Audio Output Mode” column. As shown by the red arrow in Figure 3-1.

B. Mark the “√” in the red box. As shown below:

C. Select the MIC input of the collector at the up and down arrows on the far right of the “Audio Device” column. As shown by the yellow arrow in Figure 3-1.

The OBS is set up and it can be used normally.

Compatible Systems: Windows 7/8/10, Mac OS, Linux, Android.USB A/C Compatible Devices: Laptop, Desktop, Mobile Phone, Tablet, HDTV, etc.HDMI Compatible Devices: Xbox One, Camera, Camcorder, PS3/4/5, Webcam, DSLR, Switch, TV BOX, Game Console, etc.Compatible Software: Pot player, OBS ZOOM Studio, etc.

Note:

HDMI cable that requires to connect the capture card and your device is not included.

Needed to set up the software to use and different software may have inconsistent settings, please check your software.

High Definition Video Capture: Supports a max input resolution of 3840×2160 30Hz, outputs a max resolution of 1920×1080 30Hz
HDMI Game Capture: You can capture any device with HDMI output for low latency game footage. Suitable for HDMI devices for systems like the , Wii U, and Switch
Screen Sharing and Meetings: Share presentations without software by connecting a tablet or laptop via the HDMI port to begin. Share content in online meetings, teaching sessions, and seminars
No Driver Required: The capture card doesn’t need any extra drivers to function. It works with most 3rd party software and operating systems including Windows and. Compatible with most HDMI output devices such as DSLR camcorders or action cams. Get real-time feedback from the device to your workstation
Plug & Play – No Mess, The small form factor of the device is convenient and doesn’t have any extra cables or mess. No external power source needed. Plugs directly into any USB 2.0 port for quick access